1 & Fund Blog

Transforming Customer Experiences: The Impact of 1LOOK™ and 1 & Fund

Written by Bill Willcome | Feb 3, 2025 7:48:56 PM

In the ever-evolving world of home improvement, bridging the gap between ambition and affordability is crucial for both businesses and consumers. In a recent meeting, Zak, the CEO of Garage Tech, shed light on how 1LOOK™ and 1 & Fund are revolutionizing the way companies offer financing solutions to their clients. Here’s a closer look at the insights shared during the discussion.

Introduction to the CEO and His Company

Zak, the CEO of Garage Tech, specializes in providing high-quality concrete coatings with Penntek coatings as their product of choice. Over the past year, he has partnered with 1LOOK™and 1 & Fund, enjoying unparalleled speed and efficiency in securing financing approval for his clients at the point of sale. This seamless integration of financing has been transformative not only for Garage Tech but also for their customers.

Why Choose 1LOOK™  and 1 & Fund?

When it comes to financing, time is of the essence. Zak emphasizes that the swift approval process is enticing, allowing sales representatives to finalize deals promptly. “Everything's streamlined. It feels like it completes your business." The ability to offer immediate financing options ensures that consumers can make purchasing decisions confidently, knowing they are receiving the best solutions without financial hurdles. “You're getting not into just a financing company, but you have a team behind the financing company that's helping you succeed.”

Enhancing the Customer Experience

The 1LOOK™ platform has equipped Garage Tech with tools to offer flexible payment solutions. Not all customers have the immediate funds available for large projects like garage renovations. With financing plans spread over months or years, Garage Tech has empowered customers to undertake projects that might have seemed out of reach. This approach transforms the sales process into a collaborative journey, where affordability and client satisfaction are paramount.

Boosting Business Growth

Integrating 1LOOK™ has not only increased Garage Tech's closing rates but also boosted their revenue. The platform’s ability to send application links via email simplifies the process, making it less invasive and more consumer friendly. This streamlining allows clients to complete financial details at their convenience, thus enhancing the overall customer experience and fostering trust.

Real-life Success Stories

A standout case Zak shared involved a client with two garages initially planning to space out their improvement plans due to cost concerns. Through 1LOOK™ and 1 & Fund’s financing options, they bundled both projects into one affordable payment plan, leading to faster completion and customer satisfaction. Stories like this underscore the powerful impact of offering flexible, consumer-friendly financing solutions.

The 1LOOK™ and 1 & Fund Advantage

Zak highlighted the invaluable support from the 1LOOK™ and 1 & Fund team, which includes comprehensive training and a responsive customer service network. This partnership ensures that Garage Tech is well-prepared and supported, fostering a company culture of trust and reliability. “You get someone that actually will work with you. You feel like you're part of a team.”

Forward-Thinking Growth

Looking ahead, Zak is optimistic about the role of 1LOOK™ and 1 & Fund in driving Garage Tech's growth. By placing financing at the forefront of their marketing strategy, they have already seen a reduction in cost per lead—a promising start as they gear up for the busy spring season. “I've already seen our cost per lead go down because of these things…So that is what I'm very excited for because when spring comes, I know that that's going to be a big component of sales.” 1LOOK™ and 1 & Fund are not just financing solutions; they are transformative tools that enable businesses like Garage Tech to expand their offerings, build stronger customer relationships, and achieve remarkable growth.

As the home improvement sector continues to evolve, these innovative platforms will remain at the heart of empowering both businesses and consumers.